Smile Direct Club
Job Openings >> Collections Agent
Collections Agent
Summary
Title:Collections Agent
ID:8818
Team:Customer Care
City, State/Province:Nashville, TN
Description

We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

As a Collections Agent you will work for a successful and fun company with a competitive base wage and a high earning potential using your great personality! Using consultative selling skills to build lasting relationships with our customers you will talk to potential customers of SmileDirectClub and help them achieve a beautiful smile by selling our invisible aligner treatment plan!

Responsibilities:

  • Demonstrating persistence, overcoming objections and striving to improve your skills and collecting/job performance
  • Effectively communicating and building relationships with customers to provide a world class customer experience
  • Consistently reaching monthly, quarterly, and annual Collection objectives
  • Effectively executing the entire Collection script and approach from opening to close
  • Utilizing consultative selling and collecting techniques to present key selling points, features and benefits while remaining focused on the customer's' needs and expectations

Qualifications:

  • A self-starter personality that can thrive in the fast-paced environment of a rapidly growing start-up company.
  • Sales and/or customer service experience
  • HS Diploma or GED required. Bachelor's degree, highly desirable
  • Ability to communicate clearly and effectively, both oral and written
  • Proficient typing and computer skills
  • Excellent accuracy and attention to detail
  • Smart, energetic, kind, sincere, patient and adaptable
  • Ability and willingness to work a flexible schedule including weekdays, Saturdays and occasional holidays

Benefits of joining the club:

  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.

Who We Are: https://vimeo.com/284966502

https://smiledirectclub.com

 

 

 

This opening is closed and is no longer accepting applications