Smile Direct Club
Job Openings >> CRM Data Analyst
CRM Data Analyst
Summary
Title:CRM Data Analyst
ID:8956
Team:Marketing
City, State/Province:Nashville, TN
Description

We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

The QA Data Analyst (CRM) will work closely with our Analytics and Marketing teams to research, report and analyze our CRM data and campaigns. This Analyst will define, develop, and implement processes to assure quality in our CRM audiences & messaging, and uncover insights that lead to actionable business initiatives.

Responsibilities:

  • Monitor CRM data inputs from data warehouse, outputs to end users, and user response rates to ensure fluctuations do not fall outside of standard deviations.
  • Identify, create and quality assurance reports to ensure operational excellence.
  • Identify opportunities to optimize data transfer and update processes to reduce errors, add fail-safes, and increase stability.
  • Track performance of CRM campaigns to measure effectiveness of multivariate testing and optimize future strategies.
  • Provide valuable actionable data-driven insights that leverage CRM data to inform programming, marketing, product, and sales strategies across the organization
 

It will really make us smile if you have...

  • Bachelor's Degree required in Analytics, Business, Marketing, Research or related field
  • Experience with SQL, Excel, and Data Visualization Tools a plus
  • Strong analytical skills, including the ability to clearly and effectively articulate insights and recommended actions
  • Detail and process-oriented
  • Curiosity to uncover patterns and trends in data
  • Outstanding verbal and written communications skills
  • Highly collaborative; skilled at working cross-functionally to drive results
  • Self-starter, highly motivated, and ability to work independently
  • Proficiency in Microsoft Excel
 

Benefits of joining the club:

  • Medical, Dental and Vision Insurance
  • 401K with match
  • PTO
  • Aligner and Whitening Benefit
  • Collaborative work environment and positive culture
 

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.

Who We Are: https://vimeo.com/284966502

https://smiledirectclub.com

 

This opening is closed and is no longer accepting applications