We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

The Regional Field Asset Protection Manager leads the effort to efficiently and effectively provide asset protection and investigation service to the Retail Operations Team. The FLPM is a key member of the Operation’s organization, working with HQ and various teams across the company. Key Responsibilities include:

• Enhancing, tracking, and reporting on key performance-indicating metrics to identify potential exposures and integrity issues (Field, Warehouse)
• Conducting, assisting with, and documenting investigations of internal and external theft or fraud and conducting interviews when approved and appropriate
• Serving as the Operations Team’s liaison and security subject matter expert in areas of talent screening, training, exception reporting, asset protection, operating procedures, and safety
• Proposing business cases which receive the required approval, financial and technical resources, and the support of appropriate management to enact desired changes
• Developing proactive programs to prevent fraud, loss, and risk to the company
• Performing audits to ensure compliance to policy and procedure

30%: Monitoring KPIs and analyzing data to identify potential exposures and integrity issues
30%:Conducting, assisting with, and documenting investigations of internal external theft or fraud
20%: Performing audits to ensure compliance to policy and procedure
10%: Performing ad-hoc assignments as directed by the VP of Retail
10%: Developing, participating in the development of, proactive Loss Prevention programs

It will really make us smile if you have…

• 5 years of multi-unit/market Loss Prevention Management
• Familiarity with progressive Loss Prevention disciplines and data/exception reporting
• Strong analytical skills
• The proven ability to partner across team to mitigate shrink/loss exposures
• Formalized interview/interrogation training (Wicklander a plus)
• Multi-unit/market investigation experience preferred
• Demonstrated resourcefulness, flexibility, adaptability, and a high sense of urgency
• Willingness and ability to travel 50-70% of the time, including consecutive days

Benefits of joining the club:

• Medical, Dental and Vision Insurance
• 401K with match
• PTO
• Aligner and Whitening Benefit
• Collaborative work environment and positive culture

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.

Want to learn more about us?
Check out https://smiledirectclub.com