We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

The Director of Infrastructure Technology will be a high-impact leader that will be responsible for supporting and advancing our enterprise infrastructure systems and growth initiatives. You will be leading a group of system and network engineers, system administrators, DevOps and Infrastructure professionals. 

Responsibilities:

• Oversee all technical aspects and resources in the technology infrastructure group to support organizational growth.
• Assist in design, implementation and ongoing maintenance of Disaster Recovery plan.
• Responsible for vendor and SLA management with our key partners and service providers.
• Leads with a continuous improvement mindset that consistently identifies and implements changes to improve the effectiveness and scale of the infrastructure team
• Lead business continuity management planning and identify improvements as it relates to the technology infrastructure.
• Develop and implement standards, procedures, and processes for the infrastructure group to support innovative technologies while maintaining our network and systems performance and reliability.
• Lead the infrastructure team with a focus on customer service, cost efficiency, and technology advancement.
• Own the technical documentation for the infrastructure team, ensuring it is kept up-to-date
• Communicate with executive leadership team on infrastructure projects and technologies.
• Maintain a strong focus on customer service and coach team members to develop and focus on improving customer relations.
• Share ownership of our technology architecture review and future roadmap.

It will really make us smile if you have…

• Bachelor’s degree in technology related field, or relevant work experience
• 8+ years of experience in technology leadership roles, including Technology Infrastructure, Security, and DevOps teams
• Strong Knowledge of planning, design, implementation and support of enterprise technology solutions
• Strong working knowledge of development processes, change management, and project management.
• Demonstrated results-oriented, team leadership abilities with a successful track-record of managing and delivering multiple projects simultaneously
• Strong verbal and written communication skills required.
• Ability to work in a fast-paced environment but remain appropriately detail-oriented

Benefits of joining the club:

• Medical, Dental and Vision Insurance
• 401K with match
• PTO
• Aligner and Whitening Benefit
• Collaborative work environment and positive culture

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.

Want to learn more about us?

Check out https://smiledirectclub.com

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