Smile Direct Club
Job Openings >> Customer Contact Center Specialist
Customer Contact Center Specialist
Summary
Title:Customer Contact Center Specialist
ID:1200
Team:Customer Care
City, State/Province:Nashville
Description
Would you rather spend your day making people smile rather than dealing with corporate politics? If you enjoy helping people so they can reach their personal goals, then you should apply with us today. When smart people like you collaborate and work together, we can accomplish great things! 

Check out what our team members are achieving:

Represent SmileDirectClub to answer customer’s questions, provide key product information, reminder calls, and solve problems in order to ensure customer happiness. 
Go above and beyond for the customer and achieve the “Wow” ranking on management call review evaluations each week. 
Respond to all calls and emails in a timely manner and with a sense of urgency.
Ensure every call makes the customer Smile!
 
Qualifications:

A self-starter personality that can thrive in the fast-paced environment of a rapidly growing startup company.
Sales and/or customer service experience
Associates degree or higher, preferred
Ability to communicate clearly and effectively, both oral and written
Proficient typing and computer skills
Excellent accuracy and attention to detail
Team Player
 
About the Company: SmileDirectClub provides consumers with custom invisible aligners for use at home, which gradually shift teeth into their desired position for a perfect smile. The company has pioneered tele-dentistry by providing patients with SmileDirectClub dental professionals in their area for virtual office visits to prescribe and oversee treatment.

We are entrepreneurs. We’re led by market disrupting executives and backed by investors, Camelot Venture Group, who have remade industries with innovative companies such at 1-800 Contacts, DiabetesCareClub, CPAPCareClub, HearingPlanet, Quicken Loans, Fathead, Songbird Hearing and The Sharper Image. We’re doing it again. This time, you can be a part of the team.
This opening is closed and is no longer accepting applications