We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So we’re spreading smiles and positivity all over the country.

It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns into life-changing grins. Are you up for it?

SmileDirectClub is hiring a Senior Technical Product Owner to help create and maintain the technology platform for an innovative B2C startup.  We are looking for bright, ambitious, and highly capable people that are able to thrive in a fast paced dynamic environment while working with advanced technologies.

Responsibilities:

• Ability to understand complex business problems and have a customer focused attitude when creating solutions

• Ability to take end-user POV and translate into a business solution

• Ability to be the “voice of the customer” when creating a technology solution

• Evaluate the current portfolio of products and services and assess value add as well as compatibility with overall strategy.  

• Analyzes and understands the needs of product stakeholders

• Observes, learns and analyzes the market and business processes

• Observes, learns, and analyzes customers, internal and external end users of the product

• Contributes to the product vision and roadmap

• Assists the Scrum team to groom the product backlog

• Participates in test phases (acceptance test creation, feature testing, stakeholder review) with Software Quality

• Contributes data for key performance indicators

• Contributes to and helps drive process improvement initiatives from the sprint retrospective

• Provide business and technical guidance in the areas of problem solving, design, development, system and functional testing and implementation

• Ability to work on multiple tasks, prioritizing and organizing these tasks to maximize productivity

• Ability to work independently as well as with a team of other business and technical resources.  

• Mentor junior team members

It will really make us smile if you have…

• BS or MS in Business Administration, Computer Science, Information Systems or demonstrated industry hands-on experience in business to consumer e-commerce platforms

• Minimum 6 years of technical product owner experience

• Experience in the design and development of sophisticated, modern web applications and services

• Excellent skills in complex problem solving, project management and change management

• Experience with agile development practices

• Understanding of relational database structures and fundamentals

Benefits of joining the club:

• Medical, Dental and Vision Insurance
• 401K with match
• PTO
• Aligner and Whitening Benefit
• Collaborative work environment and positive culture

SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. The Company is the first digital brand for straightening your smile, created after the realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market by matching licensed professionals, a quality clear-aligner product, and customers together. By leveraging proprietary, cutting-edge technology, SmileDirectClub, LLC-affiliated dentists are providing greater access of care to consumers who couldn’t otherwise afford orthodontic treatment to get a better smile.

Want to learn more about us?

Check out https://smiledirectclub.com

Hear what our customers are saying:

See what our SmileShops are all about: