SmileDirectClub is changing the world of Orthodontics. We feel everyone deserves a beautiful smile, so we made it affordable! Join a team that is redefining an industry and making a difference in people's lives.

The Impressions Team Captain will manage the daily Impression/Scanning schedule. He/She will be responsible for reviewing the daily capacity and determining if incoming impressions can be accepted and produced. He/she will also coordinate the flow of the impressions through the 3D scanning stage. He/She will manage a group of 25-35 team members.

Includes 401K Contribution, Health Benefits, and Paid Time Off. 

Job Requirements:

• Diploma or Certificate in Dental Assisting 
• Minimum 2-5 years in management role
• Detailed oriented, accurate, and pays attention to detail
• Must be organized and have strong time management skills to maintain daily to do list, understanding production priorities and deadlines
• Experience in medical or dental industry preferred
• Must be able to work in high production, quick changing environment
• Experience in managing up to 25-35 team members
• A hard worker with a “no task is too small” attitude and team player
• Experience in Microsoft Suite, especially Excel to create spreadsheets and graphs

Responsibilities:

• Scheduling production of specialty products in the manufacturing process
• Analyze and communicate requirements to operations, supply chain, and purchasing to meet material requirements
• Be point of contact to coordinate all activities across the manufacturing process
• Monitor and coordinate daily execution and anticipate manufacturing over the 2-4 week manufacturing timeline
• Address shortages to purchasing and communicate to operations and management
• Analyze capacity data to insure continued customer service
• Work daily with managers and production supervisors to efficiently meet the needs of internal and external customers
• Communicate with customer service, fulfillment and production on any production/fulfillment issues
• Ensure that all “re-work” material is scheduled and sent to “re-work” locations to meet planning department required completion and that all associated work orders are closed

SmileDirectClub is a young company that’s revolutionizing the invisible aligner market. By connecting patients and providers in the digital space, we can make beautiful smiles more affordable for everyone. We provide direct-to-patient invisible aligner therapy that allows patients to realign their smile affordably, conveniently and privately from home.

Our next step is to help more people transform their smiles by building our team with sharp, experienced team members who are energized by the fast-paced startup environment. If you have what it takes to dig into this market with us, then together we can change how the world thinks about straightening teeth.