SmileDirectClub was founded on a simple belief: everyone deserves a smile they love. We are the first digital brand for your smile. The company was built upon a realization that recent trends in 3D printing and telehealth could bring about disruptive change to the invisible aligner market. By leveraging proprietary cutting-edge technology, we’re helping customers avoid office visits and cutting their costs by up to 70 percent because people shouldn't have to pay a small fortune for a better smile.
 

We are looking to hire a Manufacturing Operations Manager. The right candidate will have extensive experience in manufacturing, implementing Lean production principles and best practices. A continuous improvement mindset is a must have for this position.

The position requires strong leadership, an ability to coach others, and a willingness to go the extra mile to achieve a vision.
 

Things to DO:
 

• Leads, promotes, and facilitates continuous improvement activities with production employees to identify methods to improve product quality, output, and cost.
• Drive the use of best manufacturing practices such as lean manufacturing, visual management, waste elimination, and 5S.
• Develops and maintains production metrics for quality, delivery, and safety, including visual controls and provides regular progress reports.
• Ensures operation of equipment by; evaluating, purchasing, and maintaining required equipment with the support of Manufacturing Engineering.
• Collaborates with Quality Assurance, Customer Service, Materials, Sourcing and Manufacturing Engineering to coordinate activities and resolve production issues on a timely basis to provide the highest level of service.
• Manages employee training and required documentation to ensure effective training methods that are in compliance with current procedures and quality standards.
• Hands-on supervision of daily department operations including workflow scheduling, management of staff, monitoring productivity and quality, production process troubleshooting and all other activities required to ensure on-time delivery and 100% customer satisfaction.
• Monitors and optimizes performance of the manufacturing unit as measured by expense variance, scrap cost, and productivity.
• Maintain favorable working relationships with employees through open communication, visibility, and involvement to promote a positive working environment that maximizes safety, employee engagement, productivity, efficiency and effectiveness.
• Ensures all requirements of the Quality system are met.
• Communicate and ensure production personnel understand and follow all company policies and required safety policies and practices.
• Manages staffing through coaching and development, employment decisions, and resolving employee issues through problem resolution.
• Provides direction, support, and coaching to Production Leads.
• Continually analyze, identify and set expectations to motivate workers to achieve objectives and goals through providing feedback and recognition.
• Perform administrative action for assigned personnel, including performance appraisals, timesheets, and disciplinary action.
• Evaluate production schedules and labor requirements to provide work direction, effectively balance labor resources and provide feedback on planning.
• Develop and implement staffing plans, through capacity and labor planning activities, including writing justifications for additional personnel and obtaining approval.
• Creates and maintains standard operating procedures for production personnel.

Requirements:
 

• Solid understanding of high volume production equipment, Dental lab experience a plus.
• Previous supervisory experience required in a high volume manufacturing setting.
• Bachelor's degree in Engineering or technical discipline required.
• 8+ years of incremental professional experience in a technical manufacturing operation.
• Results driven leadership, with the ability to work under pressure in a fast-paced, time-sensitive environment with shifting priorities and multiple deadlines.
• A culture of Continuous Improvement – Always looking for ways to get better in everything you see and do, while using problem solving tools to achieve change.
• Thorough knowledge of Good Manufacturing Practices (GMP).
• Strong applied understanding of LEAN manufacturing principles and able to identify waste in processes – Training in Lean, Six Sigma, or comparable systems.

Things to BE/HAVE:
 

• Analytical Thinker - Identify when there is an issue as well as present the why and how to improve the process.
• Ability to build, coach and motivate personnel, while holding employees accountable for results.
• Ability to read and interpret documents - such as safety rules, operating and maintenance instructions, and procedure manuals.
• Team Player - Work well with others across all areas of the company.
• Strong Communication - Strong interpersonal, and communication skills, with the ability to clearly provide work direction, communicate with support staff and present recommendations and ideas and to build consensus.
• Detail Oriented - Focus closely on the small details that play a big part in the overall picture.

• Written Communication Skills - Adequately communicate and record tests and the results in a written format.
• Computer Skills - Maneuver through numerous computer programs and systems including all Microsoft Office programs.

• Strong Mathematical Skills - Accurately gather, interpret, and report numerical data.
• Demonstrated analytical skills - financial and technical

Things to KNOW:
 

• We LOVE our Customers: That’s why we offer invisible aligners for 70% less than our competitors.
• We VALUE Time: With our aligners, we eliminate the need for a bi-weekly visit to the doctor by shipping the aligners directly to our customers’ doors!
• We APPRECIATE our Employees: Competitive compensation, plus Health, Dental and Vision Benefits, 401K Contribution, and Paid Time Off to all full-time employees.

Want to learn more about our company and opportunities? Watch the video below or check us out at SmileDirectClub.com to learn more about our company, where we make working FUN.

Other Recruiting Video - https://vimeo.com/198070213
 

SmileDirectClub is backed by Camelot Venture Group, a private investment group that has been disrupting industries for over twenty years with innovative companies such as Quicken Loans, 1-800 Contacts, Fathead, and The Sharper Image. We’re doing it again, and this time you can be a part of it! Having closed on a $46.7 million capital raise in July 2016 led by Align Technology (NASDAQ: ALGN), owner of the Invisalign® brand, SmileDirectClub is now valued at $275 million, and is continuing to grow share in the U.S. orthodontics market. With more than 700 full-time employees, we fill our days when not working with catered lunch, trivia, office foosball, and SmileDirectClub kickball.